Delete account — Sankki

Delete account

Delete your account for good? Your email, nickname, friend lists and rule sets are removed. Past games stay for the other players, anonymised, because those results are theirs too.

• Sankki (HD-SofT Oy) · info@sankki.app
• Profile → Delete account

NOTE: a subscription bought in the store is NOT cancelled by deleting your account. Cancel it first in the store’s subscription settings, or billing continues.

What we process

• Email address: sign-in happens through an emailed link, so the address is required.
• Nickname: visible to the players at your table.
• User ID: your account gets an internal identifier that links your games and subscription to you.
• WhatsApp number: optional, and visible only to people you have saved to your own friend lists.
• Game data: results, placings and scores are kept permanently so the statistics work. While a game runs we also store the round action log, which contains the players’ hands.
• Table talk: ready-made phrases only, chosen from a list — there is no free text to write.
• Subscription data: which plan is active and until when. We never see your card details.
• Bug reports: the text you write and the game situation attached to it.
• Technical logs: IP address and error reports, to prevent abuse and to fix faults.

How long we keep it

• Account and game history: until you delete your account.
• Raw round action log (contains hands): 14 days after the game ends, then deleted automatically.
• Sign-in links: 7 days.
• Error logs: 30 days.